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Management Studies

Call centres typically have high turnover. The director of human resources for a large bank has compiled data on about 70 former employees at one of the bank's call centres in the Excel file Call Centre Data. A writing an article about call centre working conditions a reporter has claimed that the average tenure is no more than two years. Formulate and test a hypothesis using these data to determine if this claim can be disputed.

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Project Management, Management Studies

Category:- Project Management
Reference No.:- M9170292

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