1. How can information technology support business processes and decision making of a company, and give them a competitive advantage? Give examples to illustrate your answer.

2. How do you support the use of internet, intranet and extranet to existing companies in their processes and business activities?

3. Why the big companies still fail in their use of information technology? What should they do differently?

4. How can a manager prove, that he'sa responsible end user of information systems? Provide several examples.

5. Suppose you are a manager who has been asked to develop business applications and electronic commerce to gain a competitive advantage in an important business market. What considerations might you have about doing this? Why?

6. How can a business leverage their investment in information technology to develop strategic IT capabilities that serve as a barrier to entry for new players in their markets?

7. What strategic role can have the information in the business process reengineering?

8. How can Internet technologies help a business to form strategic partnerships with customers, suppliers and others?