1 Summarize how different models of organizational and individual responses to change can be applied to minimize problems of change management in an information-management-related change project.

2 Write an essay on how different types of stakeholder in a change project can be involved and managed to assist in successful completion of the change project.

3 How should change be managed for successful implementation of different forms of knowledge management initiative?

4 Assess the change management issues and approaches to accommodate them that would be required for introduction of:

(a) An electronic procurement system into an organization's purchasing department

(b) A new accounting system with business intelligence reporting capabilities into a finance department

(c) A human resources extranet giving employees access to self-service applications for all human-resources-related interactions traditionally performed directly with the human resources department.

5 Discuss how information systems are used to support different forms of incremental change and discontinuous change and the different change management issues that arise in each.