(Answered) Zappos1 define scm and how it can benefit zappos2 explain

Management Studies

Zappos

1) Define SCM and how it can benefit Zappos.

2) Explain CRM and why Zappos would benefit from the implementation of a CRM system.

3) Demonstrate why Zappos would need to implement SCM, CRM, and ERP for a connected corporation.

4) Analyze the merger between Zappos and Amazon and assess potential issues for Zappos customers.

5) Propose a plan for how Zappos can use Amazon's supply chain to increase sales and customer satisfaction.

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Business Management, Management Studies

Category:- Business Management
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