You've been a manager at OfficeTemps, a company specializing in employment placement and human resources information, for a long time. But you've never received a letter like this before. A reporter preparing an article for a national news organization writes to you requesting information about how workplace etiquette is changing in today's high tech environment. Her letter lists the following questions:

• Are etiquette and workplace manners still important in today's fast paced Information Age work environment? Why or why not?

• Do today's workers need help in developing good business manners? Why or why not?

• Are the rules of office conduct changing? If so, how?

• What advice can you give about gender-free etiquette?

• What special manners do people working in shared workspaces need to be observed? The reporter asks any information you can share with her regarding her topic, "Information Age Etiquette"