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You’ve been hired as a lean coordinator at a major hospital and your job description requires you to look for ways to reduce costs and, from an operational perspective, improve patient outcomes. You’re looking at patient data and discover that between two or three times per month, a doctor will leave a sponge or other foreign object inside of a patient during an operation. It’s always a different doctor so it isn’t a question of a physician’s competence. You’re presenting a recommendation to senior management on how to eliminate the possibility of leaving sponges (or anything else) inside of a patient. In one to two paragraphs, describe your recommendation. (think of this as a process and not an individual failing)

Operation Management, Management Studies

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