YOUR TASK : Analyse examples of workplace/organisational communication you have been personally involved in, using the models and theories of communication practice discussed in this unit thus far. You must identify the organisation (either in the actual essay OR by confidential email to Cheryl) so please select accordingly.

SUGGESTED APPROACH:

1. Identify your examples. Be clear about concepts covered in the unit so far, and ensure you then select examples of communication that provide opportunities for you to demonstrate what you know of each of these concepts. You may select up to 3 examples of either successful or unsuccessful workplace communication, but remember the organisation must be identified.

2. Describe the situation(s) clearly but briefly to the reader. You need to get a balance here. If your description of events is confusing or omits important pieces of information, the reader (marker) will be confused. This will make it harder for them to understand/accept your analysis. On the other hand, few marks are awarded for descriptions; your marks lie in the analysis - so write efficiently and edit ruthlessly.

3. Analyse your chosen examples using the models and theories covered. This is where all your research and referencing will be used to support your arguments and attract marks! An analysis looks at WHY (not just how) things happened. Your research material is your evidence, and must be skilfully used to support and build your argument; identifying where, how and why that workplace communication event was or was not successful .... using the relevant theories, models and concepts as your proof/evidence.