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Your large firm is about to change to a customer-centered organization structure, in which employees who have rarely had customer contact will now likely significantly influence customer satisfaction and retention. As part of the transition, your superior wants an accurate evaluation of the morale of the firms large number of computer technicians. What type of sample would you draw if it was to be an unrestricted sample?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M982825

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