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Management Studies

Your small services company has outgrown the current facility after the first two years of a three-year lease. As the operations manager, you are being held accountable for cancelling orders, and you are beginning to lose market share due to late deliveries. The goal is to determine what action to take in the future to improve the situation and restore sales.

i. What criteria should have been used in the decision-making process that could have avoided the current situation?

ii. Describe the eight elements for effective decision making used in a rational decision-making approach, and describe how it could have been applied seeing this potential crisis in advance.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91702973

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