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Your employer, Woodbridge Electric Inc., wants to offer a warranty on the new compact fluorescent light bulb that they have produced and tested. You are called into a meeting and operational experts provide the following data: mean bulb life = 8000 hours, standard deviation = 400 hours (assume a normal distribution). The financial people tell you that the firm cannot afford to replace more than 2.5% of the bulbs under warranty. Some members of the board of directors are pressuring you to come up with a warranty of 7000 hours.

The Operational experts of Woodbridge Electric have announced a breakthrough in the production process and the mean of the same bulb has increased to 9000 hours and the standard deviation has decreasing to 200 hours (again assume a normal distribution). Using the same 2.5% constraint how does this affect the warranty? Is this good news or bad for the customers and the firm?

Operation Management, Management Studies

  • Category:- Operation Management
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