(Answered) Your company strongly believes in total quality management

Management Studies

Your company strongly believes in total quality management as foundation for the success of the company. As an MBA graduate working as a manager in your company, you are requested by your managing director to conduct a seminar on "The Importance of Total Quality Management in the Organization" focusing on the following issues:

Question 1: Please explain concept of quality, quality control on your own words based on your learning in the class.

Question 2: Please briefly define total quality management and discuss briefly how it is helpful for top management in your organization.

Question 3: What does 'continuous improvement' mean to you?

Question 4: Present different tools of quality which are useful for total quality management.

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Operation Management, Management Studies

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