You work for a health system that has 14 hospitals and 32 outpatient clinics. You will be responsible for working with a team of health professionals to track clinical errors, compile reports, establish best practices, and collaborate to provide training to health professionals at all levels. You will be working with an interdisciplinary team of various specialties, backgrounds, and personalities. This is a high visibility project as your CEO wants weekly reports on progress and based on the outcomes, you (along with two of your peers) will travel to the State capital to speak with several representatives on how to replicate your program. You know well ahead of time a few team members do not get along and it will be challenging to get these professionals in the same room let along participate in a six month project
Who’s on the team?
How will you address emotions and interpersonal conflict?
What is the expectation and standard for team communication?
What methods (or tools) will you use to manage personnel and team resources?
How will you address teamwork, motivation, and goal setting when setting up the initial meeting?