You will prepare an outline of the quality training manual, Ask an Expert

Management Studies

You will prepare an outline of the Quality Training Manual. The first part of the manual will be the Introduction. This should include a history of the quality management evolution and why it is needed.

What are some of the specific directions that companies are adopting in terms of strategic quality management?

- Discuss the evolution of and the pros and cons of such programs as Deming and Six Sigma.
- Explain the major philosophical principles that serve as the foundation for Total Quality.
- History of the quality management evolution
- Why it is needed

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