You will be working with a range of personnel from the Managing Director to apprentices.

Question: Describe how you will adjust your interpersonal communication styles when communicating with each group of personnel to meet the different individual needs of the staff.

Note: Ensure you cover areas such as understanding of your own communication style and a willingness to be aware of misunderstandings but you also need to go further and consider areas such as:

1. Showing empathy
2. Asking questions to ensure your understanding is correct
3. Being aware of the importance of nonverbal communication
4. Being aware of linguistic or verbal differences

Being aware of personality types