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You will analyze the case study of the Driving Force Carry Company and develop a Project Charter that contributes to the success of a project by summarizing the key points of the project. The charter communicates critical success factors such as the purpose of the project, who is involved in the project, the timeframe of the project, costs, resources needed, and how the project benefits the organization.

Read the Following Case Scenario

Mason Williams was a truck driver for the Driving Force carrying company. His route usually entailed traveling the East Coast from Florida to New Hampshire. Mason, as do most of the drivers, travels alone in the truck. One of Williams many customers is Dried Goods Limited, a longstanding customer of Driving Force. The company has a rule that drivers are not to load or unload the transported goods. However, this rule has been honored in the breech (ignored) when it comes to Dried Goods Limited and two other companies. In the last two years, the companies have begun to expect that drivers help load and unload goods. The schedulers in the company are becoming frustrated because drivers such as Mason have been late for pickup and delivery times. Complaints are becoming more frequent and business is being lost. To complicate the problem the sales force is experiencing a request from many new companies for the “extra service” that Driving Force provides to its customers.

Instructions:

Step 1: Create the introductory paragraph. The introductory paragraph is the first paragraph of the paper but is typically written after writing the body of the paper (Questions you

Step 2: Answer the following required elements making sure to support the reasoning and conclusions using the course material.

Identify the process issue illustrated in the scenario.

Analyze the current state of the process using a flow chart identifying areas for improvement;

Determine the needs of the project using the flow chart and other tools. Identify the KPI factors in the project including business goals and stakeholders needs;

Select the project team for the process project using team tools including a discussion of cross-functional vs. other team selection methods. Identify the persons who should be included in the team. If that means creating a fictitious person and job to be part of the team do so. Explain in detail the reasons for how you populated your team using the material. It should ultimately use a cross-functional team including the drivers; sales; and schedulers;

Using the sub-headers provided below, create a charter for the project team. You will address the goals of the project, how the goals will be accomplished, and who will do what in accomplishing the goals. The organizational plan should also include time frames, deadlines and completion dates. In an addendum, explain why and how you made the decisions.

Background – project background

Scope – scope of the project

Objective – goals of the project and how they will be accomplished

Governance – who will do what and how

Schedule – timeframes, deadlines, and completion dates

Budget – project budget

Assumptions, Constraints, Risks, and Dependencies

Please Third person writing & include references

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92500834

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