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You were just appointed to a management position. One of your first tasks is to review all of the employees in your department and assess their performance. It is your understanding there are two employees who need to be disciplined. Since starting 3 months ago, Robert has had intermittent attendance issues, and received verbal counseling from the previous manager. He has been late several times or called off at the last minute making it difficult to find a replacement. In your first week as manager, Robert was late 2 out of 4 days he was scheduled to work. After two week's on the job, the second employee, Connie, continues to make mistakes in her role as a nurse aide. While she is excellent at patient care, she continues to make errors when entering information in patients' electronic health records or at other times fails to enter the required information.

Define the different approaches to disciplining these two employees. Select one discipline approach and explain how you will apply it to their situations.

Operation Management, Management Studies

  • Category:- Operation Management
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