You need to complete two assessments for this unit of competency. Details are provided below.

Assessment 1 - Project

This assessment project is to be completed in addition to the learning and assessment activities you complete in class. The project is designed to assess the knowledge and skills required to run a business operation and covers the steps required to develop and implement a business plan

If you are not sure about any aspect of the assessment or would like to discuss your particular needs, please speak to your trainer. Your trainer will tell you the date you need to submit your assignment.

All parts of the project will be given to you at the same time. You need to complete all parts and submit them together by the due date. This will be in the last week of classes for the unit.

Part 1.

For this part, you are to consider the Café Culture business (see the additional information). Consider areas of your expertise, where you can provide benefit into a business environment.

You are to research and determine the business needs, and develop a detailed Business plan for Café Culture. Your plan must:
- Provide for finance, marketing, and provision of products / services to facilitate the business goals and objectives;
- Identify and plan for health and safety and duty of care responsibilities; and
- Include risk management strategies.

Task 1
This task requires you to: Research:
- Identify the purpose of your business plan
- Identify and review the essential components of your business plan
- Identify and document your business goals and objectives as a basis for measuring your business performance

Develop the plan, ensuring you:
- Research resources, legal and compliance requirements, specifically in relation to occupational health and safety (WHS), in accordance with business goals and objectives
- Research market needs, and market size and potential
- Identify sources and costs of finance, from the financial plan, to provide required liquidity and profitability for the business
- Identify methods, from the marketing strategies, to promote the market exposure of the business
- Identify methods/means of production/operation from the production/operations plan to conform with business goals and objectives
- Identify staffing requirements to effectively produce/deliver products/services
- Identify specialist services and sources of advice, where required, and cost in accordance with resources available

Develop strategies for minimising risks, ensuring you:
- Identify specific interests and objectives of relevant people and seek and confirm their support of the planned business direction
- Identify and develop risk management strategies according to business goals and objectives, and relevant legal requirements
- Develop contingency plan to address possible areas of non-conformance with the plan

You are to submit your assignment as a professional market submission for Café Culture business, covering all points mentioned above

Task 2
For this task, you are to analyse the strengths and weaknesses of at least 2 other business plans (developed by your fellow team members or other personnel). This means you will be:
- Brainstorming the ideas and concepts with your group
- Commenting on what would work
- Identifying areas that would cause issues or be ineffective

Note: This task requires you to present your plan to the group, and answer / explain as required

Part 2.

Task 1
Following Part 1, you are to prepare for and implement your business plan in this part. Your implementation will encompass running a meeting for your team in which you:
- Explain and discuss the business plan in detail
- Allocate responsibilities for at least 2 different strategies outlined within the plan
- Instruct / mentor each person to whom you have allocated a responsibility to, to ensure they understand and are empowered to perform their allocated task
- Ensure each staff member are trained in the following strategies - as appropriate to their allocated responsibility / strategy
o recruitment
o resource allocation
o intellectual property
It is important that you are prepared for this session, ensuring you:
- prepare for the session to ensure everything is covered
- develop and provide relevant documentation / supporting materials to your team Your assessor will observe you running the meeting.
Meeting Context
- Each meeting will consist of yourself (running the meeting), and at least 2 other people, who will role-play the employees. Other people may include trainers or students from your course

Things to consider whilst performing this task:
- Be organised - prepare and plan for the session thoroughly.
- Know your position
- Know your company
- Arrange access to all required documentation for this process
- Be prepared to ask questions
- Be prepared to be asked questions

Things to consider whilst role-playing an employee:
- Be prepared
- Act professionally throughout the process
- Be prepared to ask questions when you require more information
- Answer all questions to the best of your ability
- Make sure that by the end of the session, you are fully aware of the strategy you have been allocated, along with the actions you would need to perform to achieve this.

Remember, you will be required to both run the meeting, and role-play an employee (during another students assessment), so be sure to perform at your best at all times.

Task 2

For this assessment, you are to interview your assessor and gather the required data to review the implementation of your business plan. To perform this task satisfactorily, you must be prepared, as your assessor will only provide you with answers to questions asked.

In performing this task, you should:
- Consider your business plan developed in Part 1
- Identify the type of information required to determine the effectiveness of each strategy
- Assess the profitability and productivity outcomes of each strategy
- Identify areas of underperformance
- Identify improvements that are appropriate to ensure the viability of the business plan

Once you have gathered this information, you are to provide a written report that:
- comments on the effectiveness of the plans implementation
- reviews the financial outcome (in terms of viability, profitability and productivity) of each strategy
- outlines the areas of underperformance, along with recommendations for improvements
- includes an amended version of your business plan, with the changes highlighted
- outlines in detail how the changes will be implemented

Part 2. Checklist and Scope of Submission
Before you hand in part 2, use the checklist below to make sure you have completed all the tasks and have included all the relevant information. I have:
- Submitted the meeting plan
- Submitted copies of documentation provided to employees
- Conducted meeting
- Submitted review report

Attachment:- Business plan.rar