Ask Question, Ask an Expert

+61-413 786 465

info@mywordsolution.com

Ask Operation Management Expert

You may recall hearing about a past legal case in which a woman sued McDonalds because of burns she received when hot coffee spilled in her lap. At the time, she was riding in her nephew’s sports car and they purchased the coffee at McDonalds’ drive-thru. There were no cup holders in his car, forcing her to hold the coffee. She put it between her legs and was burned when she took off the lid and the coffee spilled. Her claim was that the coffee should not be served so hot or that, at the very least, there should have been a warning that the coffee was at a temperature that it could burn skin to the extent she experienced. McDonalds believed customers wanted their coffee that hot, that she should have expected it to be that hot, and that they were not responsible for customer spills. Ultimately, she won a substantial financial award from this lawsuit.

A. Putting aside the legal question, what might have been one or two ethical issues for her to consider when deciding whether to sue the company? (Be as specific as possible and clearly explain the relevant connections to this situation.)

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91626690

Have any Question?


Related Questions in Operation Management

Assignmnetgoogle analytics ga is an easy-to-use tool to

Assignmnet Google Analytics (GA) is an easy-to-use tool to measure activity on a website. A basic setup might take as little as a few minutes, and many of the standard reports are quite accessible and understandable with ...

Kentucky lumber and millwork company contracted to supply

Kentucky Lumber and Millwork Company contracted to supply Rommell Company millwork for use in the construction of a school building. While the work was in progress, the Kentucky Lumber mill was destroyed by fire. For two ...

1 do small businesses often outsource project work why or

1. Do small businesses often outsource project work? why or why not? 2. What is organized labor? what impact does organized labor have on an international business? 3. What are your opinion or thoughts on the question be ...

1 what nightmare scenarios have you experienced because of

1. What nightmare scenarios have you experienced because of poorly written instructions? Alternatively, post a set of instructions that you think are terrible and explain why they are not good. 2. What are the consequenc ...

1 what is the ideal strategy to deal with conflict and the

1. What is the ideal strategy to deal with conflict and the financial impact of a BPO agreement? 2. Civil obligations in all legal systems all over the world either common law systems or civil law systems are mainly cons ...

Create the following scaleslist one advantage or

Create the following scales. List one advantage or disadvantage of each of the scales. Create an itemized rating scale for coffee covering taste, sociability, cost, and quality. Create a rank order preference scale for m ...

The idea for this assignment is that you have an

The idea for this assignment is that you have an opportunity to learn more about a specific area, to research, explore, dive into a topic that will have an affect on your future related to food purchasing. You get to bec ...

1 what is the difference between being deeply committed to

1. What is the difference between being deeply committed to a value and imposing your will on others? Why does a leader need to know the difference? 2. What does “find your voice” mean in terms of leadership? Give exampl ...

1 which of the following is the first step in an efficient

1. Which of the following is the first step in an efficient, effective research process? Understand the subject to develop insightful questions Search for areas with critical gaps in data Conduct a general online search ...

Prepare a 3 to 4 page paper 3 page minimum that addresses

Prepare a 3 to 4 page paper (3 page minimum) that addresses the following themes. Describe talent acquisition and best practices in recruitment and selection. (Possible topics include: practices and programs that comply ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Why might a bank avoid the use of interest rate swaps even

Why might a bank avoid the use of interest rate swaps, even when the institution is exposed to significant interest rate

Describe the difference between zero coupon bonds and

Describe the difference between zero coupon bonds and coupon bonds. Under what conditions will a coupon bond sell at a p

Compute the present value of an annuity of 880 per year

Compute the present value of an annuity of $ 880 per year for 16 years, given a discount rate of 6 percent per annum. As

Compute the present value of an 1150 payment made in ten

Compute the present value of an $1,150 payment made in ten years when the discount rate is 12 percent. (Do not round int

Compute the present value of an annuity of 699 per year

Compute the present value of an annuity of $ 699 per year for 19 years, given a discount rate of 6 percent per annum. As