You have messages to send and while you consider how best to accomplish this Lou walks by as he returns from his regular break. It has been about a month since Noreen started work at the company and you would like to talk a bit about her progress and see how she is getting along. You need to tell Karen, who is working at the other end of the building that an electrician is already on his way to change a faulty switch in Karen's work area. You need to remind one of the night shift supervisors that a week from tomorrow you are meeting him at the end of his shift and the beginning of yours for a quick briefing on a long-term maintenance project the night shift has been working on. You want to tell Jim that she did an exceptionally good job yesterday and finally you have to decide how to present the company's Quality Improvement Initiatives and get ideas from your nine workers on how to implement them. Rank the message channels for each message from best to worst and explain why you ranked each the way you did. (include the letter with your answer)
1. Noreen 's progress and how she is getting along.
a. Ask Lou to check on her
b. Catch her in two hours while she is eating lunch with her friends
c. Go to her work station and talk
d. Phone her at his work station
e. Write her a memo
2. Contact Karen about the electrician who on his way.
a. Ask Lou to tell her
b. Catch her in two hours while she is eating lunch with her friends
c. Go to her work station and tell her
d. Phone her at her work station
e. Send her an e-mail
3. Remind the night shift supervisor about the meeting.
a. Ask Lou to tell him
b. Phone him now, at home
c. Send him an e-mail
d. Tell him at the supervisor meeting in three weeks
e. Try to catch him some morning at the shift change