You have just received an order from an Internet retailer for some equipment you need for a business presentation. Unfortunately, some of the equipment is damaged.

Write a letter to the retailer in which you explain the damage, express your dissatisfaction with the shipment, and describe what you want the retailer to do to fulfill your shipment.

Develop a response that includes examples and evidence to support your ideas, and which clearly communicates the required message to your audience.

Organize your response in a clear and logical manner as appropriate for the genre of writing.

Use well-structured sentences, audience-appropriate language, and correct conventions of standard American English.