You have been asked to explain to the employee how to work effectively in the business.

You need to explain what it means to:

• act responsibly and within the law
• act in a non-discriminatory manner
• develop and communicate good knowledge
• identify and access useable work-related information
• identify and interpret the awards and work conditions that apply
• the personal presentation standards that will be expected
• the need to use active listening and effective questioning techniques when receiving work instructions
• the need to plan work and prioritise tasks so that time frames and deadlines can be adhered to