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You have been asked to develop a new process for handling patient records. You’d like to convene a task force to design an ideal system. Based on the Hoy-Tarter Model of Shared Decision Making, you should seek out people who ___________________.

a. oppose the change and people who are in favor of the change

b. are new to the organization as well as people who work outside the organization

c. have a personal stake in the outcome and expertise on the topic

d. know a lot about patient records and people who know very little about patient records

Operation Management, Management Studies

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