Suppose that you have acted on decision, that video was delivered on time, and that you are back in office. As the video was lacking either quality or quantity (based on decision you made), you have been asked to describe the situation in Flatrock, the actions you took, and why you took those actions at time of crisis. Write down memo to your supervisor, Chris Campbell, East Region Field Manager for IVI. Suppose your memo also will be read by IVI Senior Management.