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You have a team of 50 agents in 1 office in 1 city. After a lot of recent, quick growth to get to 50, you have just started to stabilize the program. Then, you’re asked to split the program into 2 groups, add 10 more people, and keep 1 group in the same office, and put the other group in a new office in a different city. You have two managers on the team and while they can work together well, they often have inter-personal issues that causes you to have to micro-manage more than you’d like. The client expects the move to happen within the next month, with no hit to the SLAs. What do you do?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91639360

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