You drop in at a lunchtime discussion among several of the manufacturing supervisors. Most of them have been around for years. They have been discussing how their own performance evaluation criteria may change with the transition to more modern techniques of operations and inventory control.
They turn to you and ask for your opinions on these topics, which are near and dear to them.
- What is your understanding of the traditional measures of operational performance?
- include which traditional measures each of the following managers would be held responsible for:
- manufacturing supervisors
- purchasing agents
- schedulers
- Most importantly, they asked you to identify the following:
- typical metrics to use with the new system
- what you believe would be reasonable goals for each of the following managers:
- manufacturing supervisors
- purchasing agents
- schedulers