You arrive at the airport and wonder to what extent the, Ask an Expert

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You arrive at the airport and wonder to what extent the security checkpoint is a lean operation. Among other things, you observe that it takes about 30 seconds to check an ID, scan a passenger for weapons, and X-ray their luggage. However, the average cus- tomer spends about 20 minutes in the process. This observation is an example of which of the following?

a. Waste of capacity

b. Waste of a flow unit’s time

c. Waste of materials

d. This observation is unrelated to lean.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92025839

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