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You are working on a client-driven project. You were told very specific operating guidelines up front, and the client has used these to critique you throughout the project. Nevertheless, your final output met or exceeded all client standards. After delivering the product, your supervisor says that the client is not happy because several standards were not met. None of these standards were communicated to you during the project. Because of the time and energy you invested, you are very upset. What would be the best response? a- Phone the client to request a meeting to discuss their concerns. b- Make copies of the initial project specifications sheet and send it to your supervisor. c- Offer to make the changes to the product and explain to your supervisor what happened. d- Document the initial project guidelines and the estimated time and cost to meet the client's surprise requests

Operation Management, Management Studies

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