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You are working a part-time job at an ice cream restaurant while attending college. This job provides you with an opportunity to observe your coworkers, Bert and Ernie. Bert does not necessarily enjoy the work, but he appreciates that the job allows him to meet women and increase his opportunity for dates. Ernie always seems to be making a game out of the work, trying to see how many customers he can serve in an hour without making a mistake, how many tables he can clean in five minutes, or if he can learn how to make a new ice cream treat. These "games" are what makes Ernie enjoy this particular job, although he also admits he needs to work to earn the money to stay in school. Explain the job values you see demonstrated by Bert and Ernie, being sure to define the organizational behavior terms you use in your explanation.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92184812

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