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You are the team leader for 10 patients. An experienced LVN/LPN and nurse’s aide are also assigned to the team. It is an extremely busy day, and there is a great deal of work to be done. Several times today, you have found the LVN/LPN taking long breaks in the lounge or chatting socially at the front desk, despite the unmet needs of many patients. On those occasions, you have clearly delegated work tasks and time lines to her. Several hours later, you follow up on the delegated tasks and fi nd that they were not completed. When you seek out the LVN/LPN, you fi nd that she went to lunch without telling you or the aide. You are furious at her apparent disregard for your authority.

Assignment:

What are possible causes of the LVN/LPN's failure to follow upon delegated tasks. How will you deal with this LVN/LPN? What goal serves as the basis for your actions? Justify your choice rationale.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M93120211

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