You are the public relations manager for a department store. Write a letter to an irate customer who has complained that the clerks were too busy socializing among themselves to give her any service or assistance.

NOTE: Unless otherwise indicated, all homework assignments must be at least one FULL page, typed and double-spaced, to be submitted by the assigned due date. Your work will be graded according to AP Style on content, creativity, syntax, grammar, spelling and punctuation. I do not tolerate typographical errors; therefore, each punctuation mistake is one point off, every spelling mistake is an automatic two-point deduction, and grammar errors are three points each.