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You are the owner and operator of a restaurant that stays open 24 hours a day. On Friday night, a group of teenage patrons entered your restaurant, dined and were disorderly in their conduct towards other patrons. Your employee, Shelly, the manager, kindly asked the group of teenage patrons to leave. One teenager, Ashanti, responded with profanities to Shelly telling her that she was not leaving and threatened to “kick her ass.” Shelly, responded, “I wish you would,” at which time, Ashanti physically attacked Shelly by punching her repeatedly. Ashanti defended herself and got Shelly off of her and then proceeded to strike Ashanti repeatedly causing Ashanti to fall back and hit her head awkwardly on the ground, causing Ashanti to become paralyzed from the waist down. Ashanti files a lawsuit against Shelly and your company. What are the legal theories of the lawsuit and what will be the result?

Operation Management, Management Studies

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