You are the manager of an accounting office. Having recently accepted a promotion, you have decided to write a three-page memo for the new manager who will replace you. Since the new manager has a limited background in group communication, you want to offer advice on how to enhance group communication in the accounting office.

Write a memo based on the scenario. In this memo, draw upon both the personal and workplace experience of your Learning Team members. Refer to real-life examples to complete the following:

• Analyze barriers that may exist in group communication.
• Describe techniques to overcome those barriers and enhance group communication.
• Explain the role of conflict in effective group communication.