You are the assistant to the Managing Director (MD) of an open-air gardening business that does a brisk week-day trade in indoor and outdoor plants, tools, chemicals and simple prefab buildings. The business has greenhouses and offices, but there is no cafeteria or garden shop. The nusiness does not deliver to customers, and closes at noon on Saturdays, although the practice of three neighbouring centres is to remain open until 17:00. All customers are required to pay cash.

The MD has asked you to survey how the business is run, paying particular attention to shortcomings. She would be glad to receive helpful suggestions. Write a report based on the information above, and any other that seems ppropriate. Include only the following parts:

Introduction

Findings Conclusion Recommendations