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You are now the team leader of the company’s network monitoring group. A problem in your group is that personnel performance is erratic, and personnel complain of either having too little to do (work / information underload) or too much to do (work / information overload). What do you propose to improve the situation based on work / information underload /overload research including the Yerkes-Dodson Law?

Please give two great references as well.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93107935

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