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You are Nancy Reibold’s assistant at the Global Initiative Center, and both you and Nancy are angry. You have just received 10,000 copies of the booklet from the Jones Printing Company, 105 East Summit Street, New Brunswick, NJ 08910. When you opened the carton, you discovered each booklet is missing several pages. This printing is the second one to contain a mistake made by Jones Printing, and the shipment is late as well, even though Robert Mason, the sales representative, had promised that you would have no problems this time. Nancy Reibold wants to “get this problem corrected immediately.” Write a complaint letter to Robert Mason for Ms. Reibold to sign.

Write and full page complaint letter. Follow the directions completely as conveyed in the text. Focus on correct writing skills. Marketing.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93084270

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