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Management Studies

You are investigating the service quality of restaurants. You are collecting primary data through interviews and observation. Your task is to go to a restaurant and collect descriptive observational data on the following factors: space (layout of the physical setting), objects (physical elements such as equipment, tables, chairs, and the like), actors (staff and clients), and interactions between staff members and clients.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92502151

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