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You are an owner of a very profitable restaurant chain in Connecticut. In your flagship restaurant site in Stamford, one of you customers choke on a grilled salmon plate dressed with olive-oil based dressings. For purposes of this particular essay question, assume that Connecticut is a bystander rule state, very similar to that of Vermont and Massachusetts as discussed in class and in the textbook. Should you require restaurant employees to know and employ the Heimlich maneuver to assist a chocking victim? Wary of the possibility of negligent action, if they do a bad job in assisting the client, they could cause additional injury thus risking a public lawsuit. Given this, should you permit them to do nothing at all regarding chocking victims? Could there be a compromise position if there was threatened litigation in the Connecticut Superior Court? What about public policy? How would your business undertake the question of responsibility within the framework of the bystander rule?

Operation Management, Management Studies

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