Problem1. XYZ Ltd is a company which likes to inspire its employees by the internal promotion. Subsequently, many technical workers were promoted as first line managers in organization because of their better technical skills. But, they have found that these people get lot of difficulty in their new jobs and they have the tendency to carry on their work as they were doing previously. This has led to a general fall in productivity and dissatisfaction between lower level employees. Subsequently, the top management wants to carry out training for these supervisors with a view to improve organizational performance. In this context, you have been assigned to be trainer.

problem1. describe to the supervisors, what are the skills which are needed by managers in order to be successful.

problem2. Describe the work of managers as proposed by the Henry Fayol and Henry Mintzberg to the team leaders.