Writing a Recommendation Report (40 points) Write an individual recommendation report.

1. Recommending Courses. What skills are in demand in your community? What courses at what levels should the local college offer?

2. Improving Sales and Profits. Recommend ways a small business can increase sales and profits. Focus on one or more of the following: the products or services it offers, its advertising, its décor, its location, its accounting methods, its cash management, or any other aspect that may be keeping the company from achieving its potential. Address your report to the owner of the business. 3. Improving Customer Service. Evaluate the service in a local store, restaurant, or other organization. Are customers made to feel comfortable? Is workers’ communication helpful, friendly, and respectful? Are workers knowledgeable about products and services? Do they sell them effectively? Write a report analyzing the quality of service and recommending ways to improve. 4. Evaluating a Potential Employer. What training is available to new employees? How soon is the average entry-level person promoted? How much travel and weekend work are expected? Is there a “busy season,” or is the workload consistent year-round? What is the corporate culture? Is the climate nonracist and nonsexist? How strong is the company economically? How is it likely to be affected by current economic, demographic, and political trends? Address your report to a college placement office; recommend whether it should encourage students to work at this company.