1. Write factors had made difference between success and failure of Cisco ERP project?
2. Write down the most significant things Cisco managers did right, i.e., where had ERP team been "smart'?
3. How did Cisco manage unanticipated problems?
4. How significant is ERP to overall architecture? Do you see ERP component as something which will be undertaken by some, most or all companies at they build their Information Age IT architectures.