Write a paper (minimum of two pages, typed, double-spaced, size 12 font, 1 inch margins, include a title page with your name and program).

Program outcome:

The importance of customers and customer relations, internal and external

Customers and customer relations are critical to the success of a company today. Who talks to external customers, what are the policies for customer service, are they effective, and how could they be improved? What is the company’s customer satisfaction rate and how do they obtain that?

Internal customer service is also critical to a smooth company operation. Are there policies for internal customer service and what are they, where does ethics play a part in internal customer service? Tie this to what you learned in your program by reflecting on those learning experiences and discussing how they relate to this assignment.