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Management Studies

Write a one-page paper that reflects on the most important things you learned in this course. Specifically:

Question 1: Explain your perspective on customer service now, compared to when the course first started.

Question 2: Identify at least two ideas or concepts that were very interesting to you and explain why.

Question 3: Identify one company that provides excellent customer service and explain how that company reflects your own philosophy of customer service.

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HR Management, Management Studies

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