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Write a module case study regarding CRM principles and concepts:

United Airlines Flight 173, a McDonnell-Douglas DC-8-61, N8082U, crashed in Portland, Oregon on December 28, 1978. This accident was a seminal event in aviation history in general, and in the history of CRM specifically. In fact, the circumstances of this accident are generally considered to have been the catalyst for the development of what has become the modern CRM movement in aviation, which in itself is widely considered a cornerstone of modern aviation human factors and aviation safety.

United Airlines Flight 232, a McDonnell-Douglas DC -10-10, N1819U, crashed in Sioux City, Iowa on July 19, 1989. This was also a seminal event in both aviation and CRM history. In fact, a NASA Propulsion Controlled Aircraft study using a McDonnell-Douglas MD-11 aircraft was conducted as a outgrowth of this accident. The circumstances of this accident are also widely considered to be an outstanding example of the successful improvement in aviation safety that can result from a modern (at that time) CRM program.

Individually analyze and evaluate the factual information portions of both the UAL 173 NTSB Accident Report (Links to an external site.) (PDF) and the UAL 232 NTSB Accident Report  (Links to an external site.)(PDF). Next, creatively apply the results of your analysis to both of these accidents. Finally, compare and contrast the circumstances of both of these accidents in regard to CRM principles and procedures and draw conclusions. As always, support your work with a reliable source(s).

Note: Unlike your other Module Case Studies, this one need not be limited to two pages.

A Module Case Study is a critical analysis and evaluation of a specific case or subject. For this course a Module Case Study must:

  • Be two pages in length, double-spaced.
  • Consist of a title (accurately reflective of the topic), an introductory paragraph, one to three body paragraphs, and a summary paragraph.
  • Include information obtained from primary or secondary sources beyond those listed in the Module.
  • Include proper APA (current edition) citations and references (with the references listed on a separate last page)

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91350066
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