|
Member and Group Competencies
|
Extremely Important
|
Very Important
|
Somewhat Important
|
Not Very Important
|
Not at All Important
|
|
Understand the group communication process.
|
5
|
4
|
3
|
2
|
1
|
|
Reduce your nervousness when speaking in a discussion or meeting.
|
5
|
4
|
3
|
2
|
1
|
|
Understand, respect, and adapt to diverse group members.
|
5
|
4
|
3
|
2
|
1
|
|
Communicate openly and ethically.
|
5
|
4
|
3
|
2
|
1
|
|
Carry out critical task roles, by asking questions and summarizing ideas, and social roles, by encouraging and supporting members.
|
5
|
4
|
3
|
2
|
1
|
|
Influence group members to change their attitudes and behavior.
|
5
|
4
|
3
|
2
|
1
|
|
Use and interpret nonverbal communication effectively.
|
5
|
4
|
3
|
2
|
1
|
|
Develop clear group goals.
|
5
|
4
|
3
|
2
|
1
|
|
Listen appropriately and effectively to other members.
|
5
|
4
|
3
|
2
|
1
|
|
Intervene appropriately to resolve member and group problems.
|
5
|
4
|
3
|
2
|
1
|
|
Develop effective interpersonal relationships with group members.
|
5
|
4
|
3
|
2
|
1
|
|
Manage and resolve interpersonal conflicts.
|
5
|
4
|
3
|
2
|
1
|
|
Develop and follow a well-organized meeting agenda.
|
5
|
4
|
3
|
2
|
1
|
|
Actively contribute to group discussions.
|
5
|
4
|
3
|
2
|
1
|
|
Use gestures, body language, and eye contact effectively.
|
5
|
4
|
3
|
2
|
1
|
|
Demonstrate strong leadership skills.
|
5
|
4
|
3
|
2
|
1
|
|
Research and share important ideas and information with group members.
|
5
|
4
|
3
|
2
|
1
|
|
Use visual aids and presentation software effectively.
|
5
|
4
|
3
|
2
|
1
|
|
Plan and conduct effective meetings.
|
5
|
4
|
3
|
2
|
1
|
|
Use appropriate procedures for group decision making and problem solving.
|
5
|
4
|
3
|
2
|
1
|
|
Ask questions to clarify ideas and get needed information.
|
5
|
4
|
3
|
2
|
1
|
|
Motivate group members.
|
5
|
4
|
3
|
2
|
1
|
|
Use assertiveness strategies and skills confidently and effectively.
|
5
|
4
|
3
|
2
|
1
|
|
Respect and adapt to group norms, or standards of behavior.
|
5
|
4
|
3
|
2
|
1
|
|
Prepare and deliver effective presentations or oral reports.
|
5
|
4
|
3
|
2
|
1
|
|
Use appropriate and effective words in a group discussion.
|
5
|
4
|
3
|
2
|
1
|
|
Use parliamentary procedures effectively and fairly in meetings.
|
5
|
4
|
3
|
2
|
1
|
|
Use effective technologies and skills to communicate in virtual groups.
|
5
|
4
|
3
|
2
|
1
|
|
Develop and present valid arguments and opinions in a group discussion.
|
5
|
4
|
3
|
2
|
1
|
|
Provide appropriate emotional support to group members.
|
5
|
4
|
3
|
2
|
1
|
|
Other strategies or skills:
|
5
|
4
|
3
|
2
|
1
|