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Q. While Helen was having her hair coloured at a professional hairdresser, she sensed a burning sensation on her scalp. Moments later, her scalp was severely burned by chemicals contained in product applied by hairdresser. Against whom may Helen have a claim for damages to compensate her for injuries suffered to her scalp? Do UCC warranties apply? Would it make any difference if Helen had used product to colour her hair at home? Are there any defences that could be raised to such injury?

Operation Management, Management Studies

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