Workshop four - 42 dropbox quality improvement methodologya, Ask an Expert

Management Studies

Workshop Four - 4.2 Dropbox: Quality Improvement Methodology

A) How would you select and implement one or more of the planning tools (benchmarking, dashboards, and scorecards) in your own healthcare organization?

B) In the context of your own healthcare organization which of the core planning areas are most in need of strategic direction?

C) What specific distinct difficulties do you see in planning at the local, regional, and national levels?

D) In your experience with healthcare, what are the important dimensions of performance? How would you know if an organization is performing well?

E) Many hospitals work to ensure profitability by giving attention to a mix of products and services. What does this mean practically? How is it carried out without losing focus on strategy?

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