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While taking a patient's medical history, Susan asks about his social history. She asks whether he drinks alcohol. The patient immediately becomes defensive and accuses Susan of getting too personal about his affairs.

She is asking questions that are being asked by the doctor; however, the patient does not know why this is Susan’s responsibility. How would you answer the questions put to you by this patient? How would you keep this patient involved in the questions without getting angry? What might Susan suspect of this patient?

You must write at least 4 paragraphs.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93111774

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