1._____ Which of the following is NOT true of the pure organic structure?
a. it is a stark contrast to the mechanistic structure
b. it is less rigid than a mechanistic structure
c. it emphasizes conformity
d. it is relatively relaxed
e. it emphasizes flexibility
2._____ Greater complexity, increased formalization, and specialized jobs are characteristic of:
a. fast changing organizations
b. static organizations
c. mid sized organizations
d. very large organizations
e. small, entrepreneurial organizations
3._____ Downsizing is:
a. the planned elimination of organizational positions
b. efforts to achieve maximum corporate effectiveness
c. transition from corporate equity to corporate debt
d. the sale of less efficient operating units
e. none of the above
4._____ Employees who still have their jobs after a downsizing experience have heavier workloads, loss or organizational commitment, and risk aversion. This is termed:
a. downsizing blues
b. survivorâ€TMs syndrome
c. leftover hash
d. downsizing syndrome
e. employee relations
5._____ Which of the following statements does NOT support Total Quality Management?
a. Strive for long-term improvement rather than short-term profit
b. break down barriers among departments
c. build long-term relationships instead of awarding business on price tag alone
d. use numerical quotas
e. all of the above DO support TQM
6._____ Formal systems for the management of people within an organization is known as:
a. performance management
b. human resources management
c. organization design
d. management of organizations
e. personal resource management
7._____ When managers and executives describe the strategic value of skills and knowledge of employees they use the term?
a. success
b. effectiveness
c. human capital
d. all of the above
e. none of the above
8._____ Human resources planning have three stages. They are:
a. planning, executing, and delivering
b. hiring, tgraining, and firing
c. planning, programming, and evaluating
d. planning, delivering, and evaluating
e. recruiting, screening, and hiring
9._____ All of the following are part of the human resource planning process EXCEPT:
a. planning
b. controlling
c. programming
d. evaluation
e. all of the above
10._____ Validity refers to
a. the qualifications needed for the job
b. the qualifications of a job candidate
c. assessing the accuracy of the selection test
d. whether a test is legally admissible in court
e. none of the above
11._____ Managing diversity is:
a. recognizing the characteristics common to specific groups of employees
b. dealing with employees as individuals
c. supporting, nurturing, and utilizing employee differences to the organizationâ€TMs advantage
d. all of the above
e. none of the above
12._____ As related to management of human resources, diversity is:
a. differences in employee benefit plans (such as pensions, insurance, vacations, memberships, etc.)
b. differences in recruiting methods (such as newspapers, schools, flyers, magazines, agencies, etc.)
c. differences in demographics (such as age, race, gender, disability status, lifestyle, veteran status, educational level, etc.)
d. differences in pay methods (such as hourly, salaried, overtime, havard-pay, commissioned, etc.)
e. none of the above
13._____ To attract top talent, some companies are offering all of the following EXCEPT:
a. in-home care of elderly family members
b. on-site child care
c. flexible work schedules
d. overtime
e. all of the above
14._____ Which category of harassment occurs when submission to or refection of sexual conduct is used as a basis for employment decisions?
a. hostile environment
b. competitive
c. quid pro quo
d. gender
e. all of the above
15._____ Which of these occurs when unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating or offensive working environment?
a. hostile environment
b. competitive
c. quid pro quo
d. gender
e. all of the above
16._____ According to the Americans with Disabilities Act, a disability is defined as:
a. a physical impairment that precludes someone from working
b. a disabling condition that interferes with work life
c. a physical or mental impairment that substantially limits a major life activity
d. any loss of the major senses; hearing sight, touch, taste, smell
e. contraction of a disease that is contagious or epidemic
17._____ Which of the following is (are) some challenges faced by organizations when managing a diverse work force?
a. lower cohesiveness
b. communication problems
c. mistrust and tension
d. stereotyping
e. all of the above
18._____ A leader is:
a. someone with authority over others
b. the top level manager in a firm or business
c. a strategic level manager
d. someone who influences others to attain goals
e. someone well-respected by others
19._____ Which of these describes a vision (as it pertains to leadership)?
a. a long-term goal of an organization
b. a mental image of a future state of an organization
c. the method through which leaders achieve goals
d. likely to land you in a padded room
e. none of the above
20._____ Which type of power is dominant when a leader utilizes his or her ability to control punishments?
a. legitimate power
b. reward power
c. coercive power
d. referent power
e. expert power
21._____ Legitimate Power is described as poser that exists through:
a. control over punishments
b. control over rewards
c. the authority to tell others what to do
d. having expertise
e. appealing personal characteristics
22._____ Which type of power is dominant when a leader is respected for his or her knowledge?
a. legitimate power
b. reward power
c. coercive power
d. referent power
e. expert power
23._____ Integrity as an identified leadership trait refers to:
a. the disconnect between action and words
b. honesty and credibility
c. the ability to overcome obstacles
d. self discipline
e. all of the above
24._____ Motivation refers to forces which:
a. energize a personâ€TMs efforts
b. direct a personâ€TMs efforts
c. sustain a personâ€TMs efforts
d. all of the above
e. none of the above
25._____ For goals to be motivating, they must be all of these EXCEPT:
a. acceptable to employees
b. subjective
c. quantifiable
d. difficult but attainable
e. measurable