1. Susan and Courtney have been in the same job for about the same length of time and perform very similar tasks. Susan's bonus for her performance over the past year was higher than Courtney's bonus. Susan believes that Courtney's job performance was lower than her job performance. Based on this information:

A. Susan would definitely have feelings of underreward inequity.
B. Susan would definitely have feelings of overreward inequity.
C. Susan would definitely feel that she is rewarded equitably.
D. Susan would never have Courtney as a comparison other.
E. we cannot determine Susan's feelings of equity or inequity.

2. The Four-drive Theory is based on the idea that:

A. needs can be learned.
B. needs form a permanent hierarchy.
C. employee motivation is based on expectations.
D. the sources of employee needs are hard-wired through evolution.
E. people do not really have any needs.

3. All of the following are reasons given for why some employees are "disengaged" EXCEPT:

A. Companies have not adjusted to the changing needs and expectations of the new workforce.
B. Corporate restructuring (downsizing) has undermined commitment and trust among employees.
C. Pressures from globalization and information technology make it harder to motivate employees beyond minimum standards.
D. Employees aged 25 to 34 sometimes or frequently feel demotivated.
E. Basic needs have already been provided and satisfied. Therefore higher-level needs are harder for employers to anticipate and offer.

4. Four-drive Theory recommends:

A. that companies should encourage employees to fulfill one drive at a time.
B. that companies should provide sufficient rewards, learning opportunities, and social interaction at the same time.
C. that companies should only hire people with a strong drive to defend.
D. that companies should create a work environment that routinely triggers the employee's drive to defend.
E. None of the answers apply.

5. Which of the following theories suggests that employee motivation is influenced by what other people contribute to and receive from the organization?

A. Expectancy Theory
B. Equity Theory
C. Needs-based Theory
D. Need Theory
E. Goal Setting Theory