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Which of the following statements is true regarding quality improvement?

a. there are widely accepted theories of quality improvement for products but not for services

b. as yet, there is not a unified theory explaining quality improvement that is widely accepted by the quality   community

c. to date, no one has attempted to advance a theory of quality improvement

d. there are widely accepted theories of quality improvement for services but not for products

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91575457

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